fj77 Privacy Policy

1 Introduction

fj77 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform (the "Platform"). This Privacy Policy describes how fj77 collects, uses, stores, shares, and protects your personal information when you access or use any part of the Platform, including our website at fj77.net.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC"). By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, fj77 acts as the personal information controller in respect of the personal data you provide when using the Platform. fj77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

fj77 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO through our support team at support@fj77.net.

3 Data We Collect

fj77 collects personal data in the following categories, depending on how you interact with the Platform:

fj77 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulatory obligation.

4 How We Use Your Data

fj77 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your fj77 player account, including identity verification and KYC compliance.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and USDT.
• Platform Delivery: To provide access to games, sports betting, live casino, sabong, bingo, and color prediction services.
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR reporting requirements, and other applicable Philippine laws.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance in Filipino and English.
• Responsible Gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the overall fj77 experience for players across Manila, Cebu, Davao, Quezon City, and beyond.

5 Legal Basis for Processing

fj77 processes your personal data on the following legal grounds as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and fj77 — specifically, to operate your account and deliver the services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing conditions, and NPC directives.
• Legitimate Interests: Processing is necessary for fj77's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, fj77 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

6 Data Sharing & Disclosure

fj77 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal information only in the following limited circumstances:

• Payment Processors: We share financial data with payment service providers such as GCash, PayMaya, and banking partners solely to process your transactions.
• Identity Verification Providers: We engage accredited KYC service providers to verify your identity and age in compliance with regulatory requirements.
• Game Software Providers: Game providers may receive anonymized usage data necessary to deliver and maintain their games on the Platform.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities when required by law or court order.
• Fraud Prevention Agencies: We may share data with fraud prevention and security organizations to protect fj77 and its players from criminal activity.

All third parties with whom fj77 shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security standards consistent with the Data Privacy Act of 2012.

7 Cookies & Tracking Technologies

fj77 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your fj77 account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics Cookies: Help us understand how players navigate the Platform so we can identify areas for improvement. Data collected is aggregated and anonymized.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. fj77 does not use third-party advertising cookies or cross-site tracking technologies.

8 Data Retention

fj77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations.
• KYC Documents: Retained for five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical & Usage Data: Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.

When personal data is no longer required, fj77 will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.

9 Data Security

fj77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized fj77 personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While fj77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fj77 will notify you and the NPC in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fj77:

• Right to be Informed: You have the right to know what personal data fj77 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data fj77 holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your fj77 account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fj77's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
• Right to Data Portability: You may request that fj77 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe fj77 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer through our support team. fj77 will respond to all verified requests within thirty (30) days of receipt.

11 Children's Privacy

The fj77 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. fj77 does not knowingly collect personal data from persons under the age of 21.

If fj77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately so we can investigate and take appropriate action.

12 International Data Transfers

fj77 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where fj77 engages international game software providers or cloud infrastructure services.

Where such transfers occur, fj77 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions recognized by the NPC as providing adequate data protection.

13 Updates to This Privacy Policy

fj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, fj77 will notify registered players via email or an on-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how fj77 protects your personal data. Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fj77 handles your personal data, please do not hesitate to reach out to us. Our Data Protection Officer and support team are available 24/7 in both Filipino and English.

You may contact us at: support@fj77.net

For formal data subject requests or complaints, please include your full name, registered email address, and a clear description of your request or concern so we can process it efficiently.